The Hounslow Borough Based Partnership (BBP) is proud to announce that its Hounslow Bridging Care – Pentagon Model has been shortlisted for the Transforming Care for Older People Award at the 2025 HSJ Awards.
It is a testament to the BBP’s dedication to delivering healthcare excellence and improving outcomes for local residents.
Underpinned by the pioneering “Pentagon Model”, the Hounslow Bridging Care approach has delivered measurable improvements for older patients on Pathway 1 discharges (those who are medically ready to leave hospital but require short-term support at home).
Key outcomes of the model include:
- 18% reduction in Pathway 1 delay days
- 64% of patients aged 65 plus discharged within 12 working hours
- Estimated savings of £248 per discharge (2024/25 data)
By integrating services and empowering frontline practitioners with the autonomy to make real-time decisions, the model has streamlined discharge processes, supported personalised care, and enabled older residents to return home sooner with the right support in place.
Centred in West Middlesex University Hospital, the Pentagon Model brings together five key services across West London NHS Trust and the London Borough of Hounslow, and supports transition of care back to primary care and neighbourhood health teams:
- Discharge Hub
- Reablement Service
- Home First Team
- Integrated Community Response Service (ICRS)
- Hospital Social Work
Dr Christopher Hilton, Chief Operating Officer (Local Services) at West London NHS Trust and BBP Lead Director, said:
“We are incredibly proud to see the Hounslow Bridging Care – Pentagon Model recognised on this prestigious national stage. This shortlisting reflects the dedication and innovation of our frontline teams who work tirelessly to improve the experience of care for older people in our local area.
“By bringing together health and care professionals across organisational boundaries through a truly integrated model, we’ve demonstrated that we can overcome some of the difficulties associated with transitions of care to deliver faster, safer discharges and empower staff to make the right decisions for patients. It’s fantastic to see Hounslow leading the way.”
The winners of the 2025 HSJ Awards will be announced at a ceremony on 20 November 2025 at Evolution London. The awards celebrate outstanding achievements in healthcare, promote best practice, and recognise the people and projects making a real difference to patients across the UK.
For more information on the HSJ Awards and the full shortlist, visit: https://